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How To Start A Medical Courier Service?

A medical courier service is a business responsible for the transport of medical items such as laboratory samples. Medical institutions usually use couriers to deliver medical samples to laboratories for analysis. The medical courier service can also deliver medications, transport prescription drugs, blood and organs, and transport X-rays and medical notes. Starting a medical courier service usually does not require licensing, except for a driver’s license for your couriers; however, transporting items such as blood and organs may require additional security. Several steps are required to create a medical courier service.

Steps for creating medical courier service

A physical office

Create a physical office where you can handle the administrative functions of your courier business, such as accepting orders, managing shipping and delivery, and sending invoices to medical clients. If you are starting a small courier service, you can use a spare room in your home as an office; however, as your medical courier service grows, you may need to rent or lease office space.

Transportation vehicle

Purchase vehicles to receive and deliver medical supplies or samples. The type of medical items you are transporting can determine the type of vehicle required. Unless your drivers are carrying large medical supplies such as wheelchairs, cars are usually sufficient. When you start your own business, you can also use your personal car to keep costs down; however, you will need a commercial auto insurance policy.


Place local advertisements to find potential courier drivers. Interviewing and selecting candidates to find responsible drivers for your business. Order driving history reports and reference data for each of your drivers – hiring drivers with clean driving reports and criminal reference reports will help reduce liability.

When you just starting business, you can decide to do all the deliveries yourself, or contract drivers on a call basis to keep your startup costs down.


Get insurance for your medical courier service. You will need a commercial auto insurance policy covering all your drivers and vehicles, as well as a general liability policy to cover incidents and losses that occur during the job. Ideally, your general liability policy should have a cap of at least $ 1 million to adequately protect your business. You may also need a courier insurance policy to cover costs if medical supplies and samples are lost or stolen during transit.

Special driver courses

Sign up for driver courses in your area. Infection control courses typically cover topics such as disease transmission, biohazardous materials handling, waste disposal and sanitation. This will help improve the safety of your drivers and can make your service more attractive to potential customers.

This course may not be applicable to all types of delivery; for example, a driver transporting new wheelchairs, ostomy supplies, or prescriptions is unlikely to need an infection control course. Conversely, this training can be essential for a driver transporting blood, organs, or laboratory samples.

Finding your clients

Contact nursing homes, doctor’s offices, laboratories, qualified healthcare providers, pharmacies, healthcare providers, and hospitals in your area to find clients for your business. Healthcare professionals and healthcare professionals are busy people who tend to avoid telephone sales outlets, so visiting potential customers in person can be a more effective way of promoting your business to them.

Also, contact nonprofits in your area that provide services for seniors and people with disabilities, as well as national organizations that specialize in medical ordering and transportation

If you will be accepting both personal and commercial orders (such as picking and delivering prescriptions for individual clients), you may also find it beneficial to post flyers at seniors centers, pharmacies, physiotherapy facilities, and other locations. Which are targeted at customers who may need your services.

Ask referrals how you protect customers. Health professionals can refer you to other facilities and to people in your area who need your services.

Research thoroughly

When you just starting your medical courier service it will not be difficult and expensive. To keep short your expenses, you can do most of the work by yourself at early stages of your business. But when you start to expand, you need to consider employee training, uniform, and contractual obligations, about how these services must be carried.

Medical courier service business is time sensitive. At the end of first year, ensure that you have paid all the tax and calculate your spending. You can do it by your own or outsource it. Do not forget that this business is always in demand. And as long as you know how to transport certain goods, there will be no reason to quit.

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